SHIPPING INFORMATION

It is never our intention to make money on shipping.  We strive to always be fair and reasonable in both our pricing and our shipping charges.  

Shipping Costs

  • Shipping will be charged according to the orders at checkout.

  • Furniture Shipments may incur an additional delivery surcharge to remote areas.  If your location requires a delivery surcharge, we will contact you once your order is placed to let you know.  

Shipping Timeline

  • Most items will be shipped via FEDEX or USPS.  Processing takes 3-7 days. Depending on your location, shipping can take 2-10 days from our location in Portland Maine.  Once your order is shipped, we will provide tracking information so you can see your package traveling to you.  

  • Large furniture pieces travel via a private trucking service. in the LA area, and White Glove Freight in other areas. For Bay Area and LA area, we'll easily be able to predict the delivery window for your item.  For other areas, it is difficult to pinpoint the exact travel time for your item, but we try our best to provide you with current information to allow you to track it as it travels.  Once your item arrives at a local receiver, you will be contacted with a four hour delivery window and the item will be carried into your home, placed in the room of your choice, and any packing material will be removed.  

Packing Material

  • When packing your order for shipping we do our best to strike the balance between minimizing the packing material we use and packing the items securely so they arrive safely to your door.  Our packing boxes can be recycled and our packing materials are biodegradable.